Get all the information you need in your fingertips, so you can provide quick and quality service to your customers
Our advanced search will help you find the information you need in no time. Search orders by ID, buyer details, dates, everything you need to track your order fast
Easily keep your customer happy with quick access to action items directly from order screen, send messages, review requests and more
More Positive Feedbacks
Increase Rating
Increase in Returning Customers
Just like most days are normal and uneventful so are most orders, but every once in a while, there is an event that requires a deeper dive into the order's details and handle a situations.
Imagine you already started a conversation with an unhappy buyer and then he receives your automated templates asking for a review, Best case you will have a disgruntled buyer, worst case you'll get a bad review. No one wants that.
But don't worry, we got you!
First let's talk deets, there are millions of scenarios that can happen from the second your buyer finished his purchase. You need the ability to easily get the order's details and get some clarity. So if your buyer contacts you can provide quality customer care.
And now for the does, here you can exclude a problematic buyer or order from the automated emails flow and of course send a manual message or send a review request, thus ensuring your buyer doesn't unelevated emails.
Sometimes there is no substitute to good old EXCEL, that is why we provide you the option to download your order history from the past month, you can configure exactly what information you would like to be excluded and included in your report.
But that's not all.... We know that there is nothing more important than good marketing and as usual we are here to work so you won't have to. You can also download a ready maid Facebook audience file. all you will have to do is upload it into Facebook and target more buyers.
